Terms of Use

1. Who we are and what this service is

1. 1.1

   OpenHome ("the platform" "we") is operated by {{OPERATOR_LEGAL_NAME}}, identification number {{OPERATOR_ID_NUMBER}}, registered at {{OPERATOR_REGISTERED_ADDRESS}}, contactable at @i417a65.

2. 1.2

   The platform is a listings board. People who have property to let or sell publish it here, and people who are looking read it and contact them directly.

3. 1.3

   We are not an estate agent, a broker, an intermediary, a landlord, a tenant, a buyer or a seller. We do not view properties, hold keys, hold deposits, handle payments, negotiate terms, or take a commission from anyone. We are not a party to any agreement you reach with another user, and we do not guarantee that any such agreement will be performed.

4. 1.4

   Every listing is written, priced and published by the person who posted it. We do not inspect properties and we do not verify that a property exists, that the price is genuine, that the photographs are of that property, or that the poster is entitled to let or sell it. What we do instead is described in clause 6: we make it easy to report a listing that is no longer real, and we act on those reports.

5. 1.5

   Using the platform means you accept these terms. If you do not accept them, do not use it.

2. The service is free

1. 2.1

   There is no charge to search, to contact a lister, to publish a listing, to renew one, or to use any feature described on this site. There is no commission, no success fee and no subscription.

2. 2.2

   Results are ordered by how recently the listing was published, edited or confirmed as available, and by how complete it is. Nothing is paid for today, and nothing on the site is marked as promoted, featured or VIP.

3. 2.3

   If we ever introduce a paid service, including paid placement, we will say so on this page at least 30 days before it starts, and anything paid will be labelled as paid wherever it appears.

3. Accounts

1. 3.1

   You must be at least 18 years old and legally capable of entering into the agreements you are using the platform to reach.

2. 3.2

   You can browse without an account. You need one to publish a listing, to message a lister through the site, to save searches or to generate a contract.

3. 3.3

   Accounts are created with a phone number and a one-time code, or with Google or Apple sign in. Keep your phone and your account secure: anything done through your account is treated as done by you.

4. 3.4

   Give real contact details. A phone number that does not answer, or an address that bounces, costs the person on the other side a viewing they travelled for.

5. 3.5

   One account per person. An agency may run one account per agent profile; it may not create additional accounts to multiply the same listings or to escape a sanction.

4. Posting a listing

1. 4.1

   Post only a property you own or that you are authorised by the owner to market. If you are acting for someone else, you must have their permission before you publish.

2. 4.2

   The accuracy obligation. A listing must describe a real property that is genuinely available on the terms shown. The price must be the price you are prepared to accept, the photographs must be of that property in its current state, and the address, area, floor and room count must be correct. A price posted to attract calls, with the real price revealed only on the phone, is a breach of these terms.

3. 4.3

   Keep it up to date. If the price changes, edit it. If it is taken, close it, there is a button for exactly that, and using it costs you nothing.

4. 4.4

   One listing per property. The same flat posted three times, by you or by three agents working for the same owner, is a duplicate and may be removed.

5. 4.5

   You keep ownership of the text and photographs you upload. You give us a non-exclusive, royalty-free licence to store, resize, translate and display them for the purpose of running the platform, for as long as the listing exists and for the retention period described in the privacy policy.

6. 4.6

   You must have the right to the photographs you upload. Photographs taken from another listing, from an agency's site or from a photographer without permission will be removed on notice, and repeated use is grounds for closing the account.

5. How long a listing stays up

1. 5.1

   A published listing does not expire. It stays visible until you close it, mark it as taken, or delete it. Nothing removes it on a timer, and we send no reminders telling you to renew it.

2. 5.2

   Confirming is still a statement. There is a one-tap "still available" action. Using it tells everyone who sees the listing that the property is available, at the price shown, today, and it moves the listing up the results. Do not use it for a property that is taken, reserved, or that you no longer represent.

3. 5.3

   Because nothing expires, the map applies a default filter for rentals: it shows what was published or confirmed in the last 7 days. The filter is shown on screen and can be removed in one tap. Search results and your public profile are not filtered this way.

4. 5.4

   Closing a listing yourself is the only thing that ends it, and it carries no penalty of any kind.

6. Reports and sanctions

1. 6.1

   A listing can be reported as: no longer available; fake; a duplicate; posted by an agent declaring themselves an owner; or something else described in free text.

2. 6.2

   A report does not do anything by itself. It is recorded and it goes to a queue a person reads. No count, no threshold and no accumulation of reports can hide a listing, lower its position or sanction an account.

3. 6.3

   There is one exception: duplicate spam. If the same account publishes more than two live copies of the same property (same address, same area, same cover photograph) the extra copies are taken down automatically and the oldest one is kept. Nobody is sanctioned for it and the copies can be edited and republished.

4. 6.4

   Everything else is a decision a named administrator takes by hand: removing a listing, issuing a strike, demoting an account or suspending publishing. Strikes are counted over a rolling 90 days and then expire on their own. One strike is a warning. Two demote your listings for 14 days. Three suspend publishing for 30 days and hide your active listings. Four or more send the account to a person for review.

5. 6.5

   Saying "it is taken" is never penalised, and there is no longer any score for it to affect.

6. 6.6

   If you believe a sanction is wrong, write to @i417a65. An administrator can cancel a strike, and cancelling one recalculates everything that followed from it.

7. The owner / agent declaration

1. 7.1

   When you create an advertiser profile you must declare whether you are the owner of what you post or an agent acting for owners. The declaration is shown as a badge on every listing you publish and on your profile.

2. 7.2

   Neither is better than the other. Agents are welcome here on exactly the same terms as owners and pay the same price, which is nothing. The badge exists because the person calling wants to know who will pick up the phone, and because the single most common complaint about property sites in Georgia is agents posing as owners.

3. 7.3

   Declaring yourself an owner while acting as an agent is a misrepresentation to every person who contacts you, and is a breach of these terms.

4. 7.4

   If a false declaration is reported, an administrator reviews it. An account declaring itself an owner while holding more than 8 active listings is flagged for that review automatically. If we conclude the declaration is false we change the badge to agent, and depending on the circumstances we may also remove listings, issue a strike or suspend publishing.

5. 7.5

   Identity verification is optional. It produces a badge and nothing else: no feature is gated behind it, and it does not affect ranking.

8. What you must not post or do

9. The AI features

1. 9.1

   Some features are assisted by a language model: understanding a search phrase typed in ordinary words, drafting a listing description from the facts you entered, suggesting a reply, translating a message between Georgian and English, and drafting an extra contract clause.

2. 9.2

   Text you type into those features is sent to a third-party model provider outside the platform. What is sent, what is not, and who the provider is are set out in the privacy policy. Do not paste anything into them that you would not want to leave our servers.

3. 9.3

   Every AI output is a suggestion you choose to use. Nothing is sent, published or agreed on your behalf. Where a message was rewritten or translated, the original text is kept and is one tap away for both sides.

4. 9.4

   A generated description is your description once you publish it: the accuracy obligation in clause 4.2 applies to it exactly as if you had typed it.

5. 9.5

   Every AI feature has a plain, non-AI path, and the platform is fully usable with all of them switched off.

10. The contract generator

1. 10.1

   The generator produces a draft lease or sale agreement from the facts you enter, using standard clauses. Every document it produces carries a notice saying so.

2. 10.2

   It is not legal advice. We are not your lawyer, we have not read your circumstances, and a generated document has not been reviewed by anyone for your case. For anything unusual, a long term, a business use, a sub-lease, a property with a mortgage over it, take advice before you sign.

3. 10.3

   A document generated here is not notarised, and the signature it captures is a drawn image together with a record of when, from which address and with which browser it was made. That is not a qualified electronic signature under Georgian law. Whether the parties are bound by it is a matter between them and, if it comes to it, for a court.

4. 10.4

   Both parties are responsible for reading what they sign. The document is presented in full before signature, and the file signed is fixed at that moment and cannot be regenerated afterwards.

5. 10.5

   We are not a party to the agreement, we do not witness it, and we take no responsibility for its content, its validity or its performance.

11. Removal, suspension and ending your account

1. 11.1

   We may remove a listing or suspend an account that breaches these terms, that is unlawful, or where there is clear evidence of harm to other users. We will say which clause applies.

2. 11.2

   Where the breach is minor and fixable, we will ask you to fix it before we remove anything.

3. 11.3

   You can delete your account at any time, from your profile or from the privacy policy page. What deletion does (and what survives it, in particular the conversations the other party also holds) is described there in full.

4. 11.4

   You can export everything we hold about you at any time, in one file, immediately.

5. 11.5

   If we ever discontinue the platform, we will give notice on this site and keep the export working until it closes.

12. Liability

1. 12.1

   The platform is provided as it is. We do not promise that it will be available without interruption, that search will return every matching property, or that any information a user has published is true.

2. 12.2

   We are not responsible for the conduct of any user, for the condition, legal status or ownership of any property advertised, or for any agreement you enter into with another user.

3. 12.3

   Result ordering is computed automatically from how recently a listing was published, edited or confirmed, and from whether it has a photograph. It is not a valuation, advice or a guarantee about any property.

4. 12.4

   The service is provided free of charge. To the extent Georgian law permits, our liability is limited to damage caused intentionally or by gross negligence.

5. 12.5

   Nothing in these terms excludes or limits liability that cannot be excluded or limited under the law of Georgia, and nothing here limits any mandatory right you have as a consumer.

13. Changes, governing law and disputes

1. 13.1

   We may change these terms. The date at the top of this page changes with them, and a change that materially affects your rights will be announced on the site before it takes effect. Continuing to use the platform after that means you accept the new version.

2. 13.2

   These terms are governed by the law of Georgia.

3. 13.3

   If something goes wrong, write to @i417a65 first. We will answer within 10 working days and most things end there.

4. 13.4

   Disputes that cannot be settled that way go to {{COMPETENT_COURT}}, without prejudice to any mandatory right you have to bring a claim where you live.

5. 13.5

   These terms exist in Georgian and in English. Both were written to say the same thing; if they differ, the Georgian version governs.